Effective Date: January 1, 2025
MediVerteX ("we," "our," or "us") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services").
We design our app to minimize the collection and storage of sensitive data on our servers. All patient data, sessions, and notes remain on your device, with an option for practitioners to backup and restore their data locally or via third-party services like iCloud or Google Drive.
We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) by ensuring that we implement appropriate safeguards for authentication information stored on our servers and provide secure mechanisms for practitioners to manage their own data.
We only collect the following information from practitioners:
We do not collect or store patient information, session data, or audio files on our servers.
We use the authentication information to:
We do not process or store any other personal or patient data.
We do not share or disclose any collected information except:
We do not access, store, or process patient data, session files, or notes, as these remain under the practitioner's control.
We retain practitioner authentication information as long as the account is active or as required by law. Upon account deletion, authentication information is permanently removed from our servers.
All other data remains solely on the practitioner's device or their chosen backup/restore service.
To ensure the security of your account and data:
Practitioners may choose to back up their data using third-party services such as iCloud or Google Drive. These services are governed by their own privacy policies. We recommend reviewing their policies before using these services.
If you are accessing our Services from outside the United States, your authentication information will be transferred to and processed in the United States. By using our Services, you consent to this transfer.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.